Privacy Policy
Privacy Policy
Last Updated: March 5, 2025
At Birthday Concierge, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website and use our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and event details when you submit an inquiry or book a service.
- Payment Information: When you make a payment, we process transactions through secure third-party payment providers.
- Usage Data: Information about how you interact with our website, such as IP address, browser type, and pages visited.
2. How We Use Your Information
We use your information to:
- Provide and personalize our event planning services.
- Respond to inquiries and process bookings.
- Improve our website and customer experience.
- Send updates, promotions, and event-related communications (you may opt out at any time).
3. How We Protect Your Information
We implement industry-standard security measures to protect your personal data from unauthorized access, use, or disclosure. However, no online platform can guarantee complete security.
4. Sharing Your Information
We do not sell or rent your personal information. We may share data with:
- Trusted vendors and service providers involved in your event.
- Payment processors to securely complete transactions.
- Legal authorities if required by law.
5. Cookies & Tracking
Technologies
We use cookies to enhance your browsing experience and analyze website traffic. You can adjust your browser settings to decline cookies, but this may affect site functionality.
6. Your Rights & Choices
You have the right to:
- Request access to the personal information we hold about you.
- Update or delete your personal data.
- Opt out of promotional emails by clicking “unsubscribe” at the bottom of any email.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us at:
By using our website and services, you agree to the terms of this Privacy Policy.
Testimonials
“Elias & Birthday Concierge was the best of the best! The team went above and beyond to make my 40th birthday special! From start to finish, they provided white glove service that truly brought the event to life and I’m looking forward to working with them again in the future! Fair, honest, thorough, patient and kind… doesn’t get better than that!”
- Aram N., Los Angeles
“Birthday Concierge has redefined what it means to celebrate in style. I’ve entrusted their team of experts with planning three milestone birthdays, and each event has been a flawless blend of elegance, sophistication, and individuality. Their ability to craft upscale, bespoke experiences is unparalleled. Each celebration felt entirely unique—featuring stunning venues, impeccably styled décor, and an ambiance that left my guests in awe. Thank you for making each celebration so extraordinary and memorable. You’ve set the bar impossibly high.”
- Rebecca N
“We couldn’t be more thrilled with the exceptional service provided by Birthday Concierge for our sister’s 30th birthday celebration! The DJ they provided kept the energy high all night, playing the perfect mix of music that had our guests, young and old, enjoying themselves the entire time. The lighting setup was absolutely perfect, transforming the venue into an exciting and vibrant space. Additionally, the entertainment they arranged was a huge hit with our guests, creating an atmosphere that was both fun and lively. The team was incredibly professional, attentive, and knowledgeable about what it takes to throw an amazing event. I highly recommend Birthday Concierge to anyone looking to take their event to the next level!”
